Delivery Information

1. Shipping Options

We offer the following delivery methods:

  • Standard Delivery: 3-5 business days (£3.99 or free over £50)
  • Express Delivery: 1-2 business days (£6.99)
  • Next Day Delivery: Order by 2pm (£9.99)

2. Delivery Timescales

DestinationStandardExpress
UK3-5 days1-2 days
Europe5-7 days3-5 days
Worldwide7-14 days5-10 days

3. Order Processing

  • Orders dispatched within 24 hours on business days
  • No processing on weekends/public holidays
  • Tracking information emailed upon dispatch

4. International Shipping

  • Customs charges may apply (customer’s responsibility)
  • Delivery times are estimates, not guarantees
  • Restricted items marked on product pages

5. Tracking Your Order

  • Real-time tracking available at ashsiddique.com/track
  • SMS notifications for dispatch/delivery
  • 24-48 hour activation delay for tracking numbers

6. Failed Deliveries

  • 3 delivery attempts will be made
  • Returned parcels incur £5 restocking fee
  • Reshipping available at customer’s cost

7. Click & Collect

  • Available at select partner stores
  • Ready within 2 business days
  • Free service (ID required for collection)

8. Important Notes

  • Verify address before checkout (no redirects)
  • Signature required for high-value orders
  • Multi-item orders may ship separately

9. Returns

  • Easy returns within 28 days
  • Full details at ashsiddique.com/returns

*Last updated: 18/06/2025*